Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Request services or information
• Contact us through our website or WhatsApp
• Subscribe to our newsletters or updates
• Participate in surveys or promotions

This information may include:

• Name and surname
• Email address
• Phone number
• Company name and details
• Fleet information
• Billing and payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages viewed and links clicked
• Referring website addresses

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services
• Processing service requests and managing customer relationships
• Communicating with you about services, updates, and emergency responses
• Processing payments and managing billing
• Improving our website and services
• Analyzing usage patterns and trends
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Detecting and preventing fraud or security issues

3. Legal Basis for Processing (POPIA Compliance)

Under the Protection of Personal Information Act (POPIA), we process your personal information based on:

• Consent: You have given clear consent for us to process your personal information for specific purposes
• Contract: Processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
• Legal Obligation: Processing is necessary for us to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processors, IT support)
• Affiliate Companies: With AMAROS PROJECTS and "Call A tyre" for lead generation purposes (with your consent)
• Business Transfers: In connection with any merger, sale, or transfer of company assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the following rights:

• Right to Access: Request access to your personal information we hold
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information
• Right to Object: Object to processing of your personal information
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Types of cookies we use:

• Essential Cookies: Required for website operation
• Analytics Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences
• Marketing Cookies: Track visitors across websites (with consent)

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Information Officer

In compliance with POPIA, our Information Officer is responsible for ensuring compliance with data protection laws. You may contact our Information Officer regarding any privacy concerns or requests.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Amaroso Projects (Pty) Ltd
Information Officer
Unit D4, 13 Mandela Drive, Nungu Industrial Park, Middelburg, 1055
Phone: 078 066 5277

15. Complaints

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Information Regulator of South Africa:

Information Regulator (South Africa)
JD House, 27 Stiemens Street
Braamfontein, Johannesburg, 2001
Email: inforeg@justice.gov.za